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IT Complete

IT Complete is Rondo Designs’ comprehensive IT support/management solution.


IT Complete is designed for businesses that want a single point of accountability for all IT matters with an affordable fixed monthly cost.

IT Complete includes all of the IT Essentials components as well as:


  • vCIO onDemand: Access to a dedicated vCIO resource as needed between Quarterly Reviews.
  • Help Desk Services: Complete basic help desk support services, including the following:
  • Basic network troubleshooting: desktop network connectivity, internet availability, and wireless networking connectivity.
  • Standard PC support: user login/access, operating system, standard applications (pre-defined), internet access, print/network connectivity, and virus/malware support.
  • Remote worker IT support: PC Remote Desktop connectivity and standard PC support.
  • IT Equipment Ordering & Provisioning: Ordering, configuration, and deployment of IT related equipment, including PC’s, Servers, IP Phones and network devices.
  • Mobile Device Support: Configuration, management, and support for mobile devices based on Android and iOS platforms.
  • Customer Portal: At this level, we provide a customer portal for the filing of trouble tickets and to track their progress toward completion.

LOCATIONS

Pensacola, Florida; USA

Call us in Pensacola, Florida, USA:

850-744-0089

We have helped businesses on Northwest Florida with IT Services from mobile devices to services. Let us help you!

We cover the following areas: FLORIDA: Pensacola, Ferry Pass, Goulding, Period Key, Pace; ALABAMA: Lillian, Seminole, Perdido Beach, Josephine, Elberta, Orange Beach and Miflin.
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Nanaimo, Vancouver Island, BC; Canada

Call us in Nanaimo, BC Canada:

250-619-0450

We have helped businesses on Vancouver Island with IT Services from mobile devices to services. Let us help you!

We cover the following areas: Duncan, Cowichan Valley, Crofton, Chemainus, Ladysmith, Nanaimo, Lantzville, Nanoose Bay, Parksville, Qualicum, Errington and Coombs.
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Sitemap

Call us Toll-free

844-694-8487

We look forward to hearing from you soon!

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