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IT Essentials

IT Essentials is Rondo Designs introductory managed services package.


IT Essentials includes standard monitoring services, systems management, optional security tools, and Rondo Designs vCIO service. The IT Essentials package includes discounted hourly and project rates for additional services.

IT Essentials will provide your business with a comprehensive support system at a low monthly rate and discounts on all Rondo Designs services.

IT Essentials includes the following services:


  • vCIO Quarterly Account Review: Rondo Designs prepares and delivers a report on at most, a quarterly basis, outlining all services performed, current customer business initiatives/projects, timelines/status for existing projects, and recommendations moving forward.
  • 24×7 Desktop and Server Monitoring and Alerting: 24×7 monitoring and alerting on all PC’s and Servers, regardless of location.
  • Network Device Monitoring: Monitoring of network devices for critical events and availability.
  • Application and/or Database Monitoring: Monitoring of database performance and availability on Servers covered under this agreement and will trigger alerts for any critical condition detected.
  • Security Updates: Scheduled patch & update installation services as part of the Monitoring Services offering.
  • Backup Monitoring: Monitoring of a current 3rd party backup solution already in place. This includes monitoring of the system logs and any notifications/events from the backup application.
  • Backup Services, Monitoring and Administration (Additional Fee): Complete backup services & management for PC’s and Servers at any location. Backup options include local, remote, or cloud based storage and recovery.
  • Security Protection (Additional Fee): Comprehensive anti-virus software and monitoring & management services.s

LOCATIONS

Pensacola, Florida; USA

Call us in Pensacola, Florida, USA:

850-744-0089

We have helped businesses on Northwest Florida with IT Services from mobile devices to services. Let us help you!

We cover the following areas: FLORIDA: Pensacola, Ferry Pass, Goulding, Period Key, Pace; ALABAMA: Lillian, Seminole, Perdido Beach, Josephine, Elberta, Orange Beach and Miflin.
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Nanaimo, Vancouver Island, BC; Canada

Call us in Nanaimo, BC Canada:

250-619-0450

We have helped businesses on Vancouver Island with IT Services from mobile devices to services. Let us help you!

We cover the following areas: Duncan, Cowichan Valley, Crofton, Chemainus, Ladysmith, Nanaimo, Lantzville, Nanoose Bay, Parksville, Qualicum, Errington and Coombs.
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Sitemap

Call us Toll-free

844-694-8487

We look forward to hearing from you soon!

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